At TARZAN, we strive to provide you with fast, reliable, and secure shipping for your orders. Please review our shipping policy to understand our procedures and guidelines.
1. Processing Time
- Order Processing: Orders are processed within 2-4 business days (excluding weekends and holidays).
- Order Confirmation: You will receive an email confirmation once your order has been placed. A second email with tracking information will be sent once your order has shipped.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 7-12 business days.
- Expedited Shipping: Estimated delivery within 4-8 business days.
- International Shipping: Delivery times vary based on the destination (typically 7-15 business days).
Please note: Delivery times may be affected by unforeseen circumstances such as weather, customs clearance, or carrier delays.
3. Shipping Rates
Shipping fees are calculated at checkout and depend on:
- Delivery location
- Shipping method selected
- Order weight and size
We occasionally offer free shipping promotions, so be sure to check our website for updates.
4. International Shipping
- TARZAN ships internationally to most countries. However, customers are responsible for any customs fees, duties, or taxes imposed by the destination country.
- Please ensure that our products comply with the import regulations of your country. TARZAN is not responsible for orders detained by customs.
5. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Use this number to monitor your shipment’s progress. If you do not receive tracking details, please contact us at [email protected].
6. Shipping Address Requirements
- Ensure your shipping address is complete and accurate at checkout.
- TARZAN is not responsible for delayed or failed deliveries due to incorrect or incomplete addresses.
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us immediately at [email protected].
- Claims for lost or damaged items must be reported within 7 days of the delivery date.
8. Undeliverable Packages
If a package is returned to us due to an incorrect address, failure to pick up, or refusal of delivery:
- We will attempt to contact you to arrange a reshipment.
- Additional shipping fees may apply for resending the package.
9. Contact Us
For any shipping-related inquiries, please reach out to us:
- E-mail: [email protected]
- Website: https://tarzanshop.com
We are dedicated to ensuring your TARZAN products reach you quickly and safely. Thank you for choosing TARZAN!